Refund & Returns Policy
Overview
At The Authenticity Centre, we are committed to creating intentional, limited-capacity experiences designed to provide meaningful and supportive environments for our attendees.
Due to the nature of our events and the preparation involved, all purchases made through our website are final and non-refundable.
No Refund Policy
All tickets, bookings, and purchases are non-refundable.
This applies to all circumstances, including but not limited to:
- Non-attendance
- Changes in personal circumstances
- Scheduling conflicts
- Travel or accommodation issues
- Late arrival or early departure
By completing your purchase, you acknowledge and agree that you are committing to attend the event and that refunds will not be issued under any of the above circumstances.
Event Cancellations
In the unlikely event that an event is cancelled by The Authenticity Centre or its organisers, all ticket holders will be notified as soon as possible.
In such cases, a full refund will be issued to the original method of payment.
Event Changes or Postponements
From time to time, it may be necessary to make changes to event details, including but not limited to the date, time, venue, or speaker lineup.
In the case of a postponement, your ticket will remain valid for the rescheduled event.
Refunds will not be issued for changes or postponements unless otherwise stated at the discretion of the organisers.
Transfer of Tickets
If you are unable to attend an event, you may transfer your ticket to another person.
It is your responsibility to notify us of any changes to attendee details prior to the event to ensure a smooth check-in process.
Contact
If you have any questions regarding your booking or this policy, please feel free to contact us directly at events@theauthenticitycentre.com .